Privacy Policy

1. Introduction

At HappyAce Casino, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our gaming services. By accessing or using our services, you consent to the data practices described in this policy.

This Privacy Policy applies to all information collected through our website, mobile applications, and any related services, sales, marketing, or events. We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you register for an account, make a deposit, or contact us for support. This information may include:

• Name and contact information (email address, phone number, mailing address)
• Account credentials (username, password)
• Payment information (credit card details, bank account information, e-wallet details)
• Identity verification documents (government-issued ID, proof of address)
• Communication preferences and customer service interactions

2.2 Automatically Collected Information

When you visit our website or use our services, we automatically collect certain information about your device and usage patterns, including:

• IP address and location data
• Browser type and version
• Operating system and device information
• Pages visited and time spent on our website
• Referring website addresses
• Gaming activity and transaction history

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our gaming services
• Processing transactions and managing your account
• Verifying your identity and preventing fraud
• Communicating with you about your account and our services
• Improving our website and services
• Complying with legal and regulatory requirements
• Marketing and promotional activities (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With service providers who assist us in operating our website and conducting our business
• When required by law or to protect our rights and safety
• In connection with a business transfer or acquisition
• With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for all data transmission
• Secure servers and databases
• Regular security audits and updates
• Access controls and authentication protocols
• Employee training on data protection practices

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to restrict or object to certain processing
• The right to data portability
• The right to withdraw consent

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Address: HappyAce Casino Privacy Team, India
• Phone: Available through our Support page

We are committed to resolving any privacy concerns you may have and will respond to your inquiries within 30 days of receipt.